The ChemQuest Group, Inc. is a strategic and management and market
research consulting firm which specializes in the adhesives, sealants and
coatings industries.
Our Corporate Headquarters are:
8150 Corporate Park Drive
Suite 250
Cincinnati, OH 45242 USA
We can be reached via sales1@chemquest.com or you can reach us by telephone at
1-513-469-7555 Monday – Friday between the hours of 9:00 A.M. to 5:00 P.M. (ET)
or FAX at 1-513-469-7779.
www.chemquest.com is a safe and secure shopping environment. We appreciate your
business and respect your privacy. In order to complete your order or to satisfy
your request for information, you will be asked to provide us with certain
personal information. We have put safeguards in place to ensure the security and
privacy of your information. These safeguards are detailed below.
Security
You are safe shopping online with The ChemQuest Group, Inc. (ChemQuest). Our
secure server software is among the best available today for safe commerce
transactions. It encrypts all of your personal information, including credit
card number, name and address so that unauthorized persons cannot access it over
the Internet.
We use Shopsite e-commerce software to operate our site and collect order
information from you. This software is running under license to us on servers
provided by LexiConn. Only we have access to information provided by you through
their secure server. The Shopsite system does store a Cookie containing your
name and address information so that your browser will remember this information
if you become disconnected from the Internet or if you should come back to our
site for future purchases. You may disable this function by setting your browser
to not accept cookies.
Secure Website Browsing
In order to be sure that information transferred between your browser and the
ChemQuest server is secure, it is important to be aware of the security
information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you
have put into your Shopping Cart), your connection to our server becomes secure.
To confirm this, look at the bottom of your browser window. If you see an
unbroken key or a closed lock (depending upon your browser) you can be sure that
your information is secure.
You can also ensure security by checking the URL line of your browser. When you
enter the secure area of our site, the first characters of the site address will
change from "http" to "https".
Data Collection in a Secure Environment
In several areas of our site, we ask you to provide information by filling out
and submitting an online form. These areas include: “Contact Us” form, “Ask the Consultants”, and
Checkout (where we ask for name, address, email, credit card and other
information needed to complete your order.)
Data Use
The information we collect is used to improve our Website, to notify consumers
about updates to our Website and for special offers and promotions. Also,
chemquest.com will not provide aggregate statistics about our online sales,
traffic patterns or related site information.
Third Party
As a strict policy, chemquest.com does not sell, trade, rent or otherwise share
your email address with any other company or third party.
By purchasing online, you may receive periodic mailings from us with information
on new products and services or upcoming events. We record IP addresses in the
aggregate for monitoring the level of activity on our site, but we do not link
this to your shopper information with the following exception: When you place an
order using our online checkout process, we may correlate your IP address with
your order in cases of fraudulent credit card use. We may share this with the
financial institution that issued the credit card with which an order was
placed, or with law enforcement authorities, if we determine use of the credit
card was fraudulent. We also use your IP address to help diagnose problems with
our server, and to administer our Web site. Your IP address is used to help
identify you and your shopping cart and to gather broad demographic information.
Links
This web site may contain links to other sites. Please be aware that ChemQuest
is not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this Web site.
Notification of Changes; Conflicts
If we decide to change our privacy policy, we will post those changes here so
our users are always aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. This page reflects the most
up-to-date version of our privacy policy, and thus takes precedence over
information provided in P3P documents and other documents.
Contact Us
Thank you for visiting The ChemQuest Group, Inc. web site. If you feel that
ChemQuest is not abiding by its posted privacy policy, you should contact us by
email at sales1@chemquest.com; by phone at
513-469-7555; or by mail at 8150
Corporate Park Drive, Suite 250, Cincinnati, OH USA 45242.
ChemQuest Privacy Policy, January 2007 - Last Updated 11-29-07 |
